I’ve been in the legal field for over 30 years, and I’ve seen programs come and go. Some needed to be shelved, others we would have done well to hold tight to. That being said, I am excited and encouraged by Securus Technologies’ Video Visitation opportunity for my incarcerated clients. Jail, in general, is traumatic. That is true for every person who ends up there, no matter how many times it happens. There are not many comforts I have been able to offer over the years, but when I tell my charges that they have a video visitation option available to them, a little hope creeps into their faces. After a bit, once they’ve experienced a video visitation, they are generally beaming and tend to become even more resolute about doing what is required to get them on the road to returning to those they love. That ray of hope makes my job a tad easier. It’s really no surprise to me that Securus Technologies is the company that has provided the video visitation service. They provide telecommunication technologies thousands of law enforcement professionals, scores of us from civil and criminal law, and well over 1,000,000 incarcerated individuals in the U.S. and Mexico. Securus Technologies is the company that facilitates easier, more efficient filing of inmate paperwork and dependable surveillance. They even make educational pursuits from behind bars a reality. I read over some of the comments from my clients about family just before court, and the lot of them had very positive things to say about using Securus’s video visitation service. I shared what I could in court, illuminating the recurring points that the video visitation was ‘powerful’, ‘personal’, and a ‘real way to see what I’m working to get out for’. Video visitations drive home the reasons for being back at home and spending precious time with loved ones that no conversation with me, or over the phone can. I have found that bringing people together in these challenging times, bridging the gap between the offender and those they love most, reduces stress and violence and acts as a reward for acceptable behavior. My clients and the lawyers from my firm have been impressed with the video visitation Securus provides. It will be fascinating to see just what they will do next to improve the lives of those behind bars, and those who have spent our lives serving them.